MKR Studio
Dragon Gate Mahjong Support
Questions, problems or ideas? We read every message and aim to reply within a few business days.
Contact us
The quickest way is from inside the game: open Settings and tap Send feedback. That starts an email with your app version and device model filled in, which helps us fix problems faster.
[email protected]Frequently asked questions
- How do I play?
- Tap two matching tiles to clear them. A tile can only be picked when it is free: nothing is stacked on top of it, and its left or right side is open. Clear every tile to finish the board.
- Why can't I pick some tiles?
- Those tiles are blocked - another tile sits on top of them, or both of their sides are covered. Blocked tiles look slightly faded. Clear the tiles around them first. If you are stuck, tap Hint and the game will show you a pair that keeps the board winnable.
- Where is my progress saved?
- On your iPhone or iPad. There is no account and nothing is stored online, so your boards, stars, coins and collection stay on your device. Deleting the app deletes that progress, so please keep it installed if you want to keep your journey.
- What is the Daily board?
- One board a day that is the same for every player. Finish it on consecutive days to build a streak - and if you miss a day, a streak freeze can keep your run alive.
- How does Blast mode work?
- Clear pairs before the clock runs out while the imp tries to steal pairs back. Use your tools - Attack, Freeze, Clear and Hint - to fight back. Tools are bought with coins you earn by playing.
- The text or tiles are too small.
- Open Settings (the gear on the home screen) and choose a larger Tile size. You can also turn on Show matching tiles, and reduce motion if you prefer calmer effects.